Tag: customer experience

Mar 19 2021

Shop Wright Promo Email | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. I am definitely a bit of a Frank Lloyd Wright-ophile. I have visited a few of his most famous buildings,...

Mar 10 2021

Brand Experience / Content Creation & Delivery / E-Commerce / Marketing

Home Depot Shipping Issues | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. Today’s post was not one I expected to write, because I have some basic expectations for large retailers in 2021,...

Mar 11 2020

Brand Experience / E-Commerce / Marketing

Wayfair and a Terrible Font Choice | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. I’ve become more acquainted with Wayfair since purchasing a house last year. Recently, I was drawn in by an email...

Sep 26 2019

Beauty Items / Brand Experience / E-Commerce

Colourpop Product Photos | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. I was recently shopping on Colourpop’s website, and was specifically looking at glitter gel, like you do. I got to...

Oct 04 2017

Brand Experience / E-Commerce / Marketing

Sephora Play Box Packaging | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. It’s been some time since I’ve reviewed order packaging, which was previously a symptom of not having ordered from new...