customer experience

Click here for all posts in the Brand Experience Project. First up, a general shopping tip. Sephora is currently having a sitewide sale, offering 10% off on everything. This sounds great, and I considered picking up some Bobbi Brown face base, a product I now see as one I cannot be without. However, it occurred […]

Click here for all posts in the Brand Experience Project. I am back again, unfortunately having had another issue with a Colourpop promotional email. Their products are generally really great, so I don’t want to dump all over this brand. However, this issue I have today is a real miss and would be very simple […]

Click here for all posts in the Brand Experience Project. While I have largely reduced makeup purchases over the course of the last few years, I have kept myself on the mailing lists of brands I enjoy because I like to keep up with new product launches and also to see sales when they are […]

Click here for all posts in the Brand Experience Project. I am definitely a bit of a Frank Lloyd Wright-ophile. I have visited a few of his most famous buildings, most recently having made the journey to Spring Green, Wisconsin, to see Taliesin, his personal home for many years. (Unrelated to this specific post—Frank had […]