Tag: Customer Service

Mar 05 2018

United Codeshare Email | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. I wanted to share a short post today about a recent email experience. I know that I just wrote about...

Sep 07 2016

Brand Experience / Marketing

Svoboda Customer Service | Brand Experience Project | Missing The Mark #9

by Jamie Sanford

1 Comment

To view all of my content about brand experience, please click here. Another quick Brand Experience Project post today, after an unfortunate experience with a brand that is new to...

Oct 15 2015

Brand Experience

Comcast Customer Service | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. I recently discovered that our cable bill included a random sports package that included channels that we never watch. Immediately...

Oct 02 2015

Brand Experience / Marketing

ASOS “We Miss You” Email | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. I recently received another email asking “where did you go?” from ASOS. Let’s take a look. This is really cute....

Jun 16 2015

Brand Experience / Marketing

MyHabit Art Packaging | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. After not visiting MyHabit for a while, I went on the site back in April and found an AMAZING deal...