MyHabit Art Packaging | Brand Experience Project

by Jamie Sanford on June 16, 2015

Click here for all posts in the Brand Experience Project.

After not visiting MyHabit for a while, I went on the site back in April and found an AMAZING deal on a piece of art that involves antlers because the obsession is real.

I checked out the packaging when my item arrived.

I was a bit disappointed by the outside look of the box, only because I knew what was inside had a frame that was probably a bit fragile.

I am a HUGE fan of this giant sticker though! It is certainly large enough to have an impact, it’s telling me who the box is from, what the website address is, and has a very charming “warning.” I’m a pretty big believer in utilizing stickers to brand boxes that aren’t custom-printed. I am sure that MyHabit has a LOT of different-sized boxes to package the enormous variety of items that they offer, so stickers are probably the best way to accomplish creating an easily recognizable box.

Bubble wrapping around the main article. Not quite the same level of padding as the Flickr Wall Art, but still acceptable.

As with most art pieces, the corners are wrapped in pretty heavy-duty cardboard to prevent dents. Great wire for hanging on the back of this piece, by the way.

Of course, here’s a glimpse at the actual product. It’s now hanging over my desk at work. It arrived safe and sound, so no complaints from me about the quality of packaging.

If you haven’t already, you should sign up for MyHabit.  (This is not a sponsored post, I’m just a big fan.)


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MyHabit | Brand Experience Project

by Jamie Sanford on March 20, 2014

Click here for all posts in the Brand Experience Project.

Just a short look at something I experience with MyHabit earlier this week that really disappointed me.

I made a sizeable purchase (about $185) using a combination of a $30 Amazon gift card (MyHabit is an Amazon site) and my American Express card. Unfortunately, when I received the dresses, neither of them were working for me. I started the return process and found out that the entire order amount was being given back to me in Amazon credit! Here’s what I found about this policy:

Does this not seem ridiculous? I certainly didn’t remember seeing anything about this when I was checking out. I revisited the checkout on the site to see if this was evident.

I see the space for gift card entry, but no warning here about the return policy for combining payment methods.

I clicked “learn more.”

Nothing here about returns and using multiple payment methods. What the hell.

I have resigned myself to this situation, I can certainly find a way to use $180 in Amazon credit. However, that I wasn’t CLEARLY warned about this beforehand is extremely unfortunate. Why am I being forced into Amazon credit? This is just bad business. If I had paid the whole thing with my AmEx, I would be getting all of the money back to my card, but since I used a gift card for a portion of the order, all of the money I paid is returned on a gift card, which means I still have to give AmEx $150 at the end of the month, for something I ultimately did not receive.

This seems absolutely crazy to me. Amazon is one of the biggest retailers in the world, and they can’t figure out a way to credit back my store credit and also my credit card? Or, better yet, keep your horrible policy but at least warn me about it before I place an order. I would have kept my credit and paid for the dresses with my card in full if I had known this would happen.

I would love to hear thoughts on this policy in the comments. Have you ever run into this with any other retailers?


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