May 30 2018

Brand Experience

Formula One Fan Voice Polling Issues | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. I have been a die-hard fan of Formula One for the past 6 or 7 years. I didn’t think I...

fan voice, formula 1, formula one, polling

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May 07 2018

Brand Experience / E-Commerce / Marketing

Humor in Product Info on ASOS.com | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. Another short and sweet post, because I caught this while shopping recently and it made me giggle out loud, which...

asos, brand experience project, care and use, Humor, welcome to adulthood

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Apr 17 2018

Brand Experience / E-Commerce / Marketing

Origins Tax Day Email | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. Short one today, because I had to share this email from Origins that made me chuckle. It’s Tax Day, and...

brand experience project, e-commerce, email marketing, origins, tax day

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Mar 14 2018

Brand Experience / Marketing / Personal/Commentary

Update on Hyundai Customer Service | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. Last week, I wrote this post about the unfortunate experience I had at a Hyundai dealer’s service center. At the...

Customer Service, hyundai, Social Media

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Mar 06 2018

Brand Experience / Personal/Commentary

Unfortunate Customer Service by Paramus Hyundai | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. Click here for part 2, in which I have a wonderful interaction with Hyundai’s social team. In the middle of...

Customer Service, paramus hyundai, service center, sucks, terrible

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