Tag: Customer Service

Apr 16 2021

Brand Experience / E-Commerce / Marketing

Art of Beauty Packaging Insert | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. I was obsessed with nail polish for a while. I had stopped biting my nails after a long time of...

art of beauty, brand experience project, Customer Service, email marketing, zoya

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Feb 26 2020

Brand Experience / E-Commerce

ASOS Breaking Up With Paper Email | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. I have blogged about ASOS before, where I really loved the content within their product descriptions. I am so happy...

asos, Customer Service, e-commerce, online shopping, reducing carbon footprint, returns, ux

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Jul 10 2019

Brand Experience / E-Commerce / Shopping

All Modern Rug Size Menu | Brand Experience Project *Updated*

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. I am a new homeowner, and planning to move into said house comes along with a LOT of shopping. It...

allmodern, brand experience, Customer Service, e-commerce, Shopping, Site Design, ux

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Mar 14 2018

Brand Experience / Marketing / Personal/Commentary

Update on Hyundai Customer Service | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. Last week, I wrote this post about the unfortunate experience I had at a Hyundai dealer’s service center. At the...

Customer Service, hyundai, Social Media

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Mar 06 2018

Brand Experience / Personal/Commentary

Unfortunate Customer Service by Paramus Hyundai | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. Click here for part 2, in which I have a wonderful interaction with Hyundai’s social team. In the middle of...

Customer Service, paramus hyundai, service center, sucks, terrible

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