Tag: Email

Mar 10 2021

Brand Experience / Content Creation & Delivery / E-Commerce / Marketing

Home Depot Shipping Issues | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. Today’s post was not one I expected to write, because I have some basic expectations for large retailers in 2021,...

customer emailing, customer experience, Email, home depot, shipping information, ux

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Mar 04 2020

Brand Experience / Marketing

Anthony’s Coal-Fired Pizza Error Fest | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. Once you start paying attention to the little things in promotional email messages, it is really hard to stop yourself....

anthony's coal-fired pizza, apology email, Email, error, Marketing

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Feb 19 2020

Brand Experience / E-Commerce / Marketing

Sephora Incorrect Email & Follow-Up | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. I know, anyone who has visited this website before knows that I am no stranger to bringing up my issues...

brand experience project, e-commerce, Email, Marketing, rewards bazaar, sephora

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Jan 16 2019

Brand Experience / Marketing

Tory Burch New Year Email | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. In follow-up to my previous post about the Year in Review email from Lyft, I’m back now with a Tory...

brand experience project, Email, email marketing, happy new year, tory burch

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Jan 10 2019

Brand Experience / Marketing

Lyft Year in Review Email | Brand Experience Project

by Jamie Sanford

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Click here for all posts in the Brand Experience Project. It may be too late to say “happy new year,” but it is not too late to talk about new...

brand experience, Email, email marketing, lyft, Marketing, year in review

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