Click here for all posts in the Brand Experience Project.

Click here to read part one where I have many lovely things to say about my experience ordering Flickr Wall Art.

Not too long after this post went live, I received this email from Flickr:

This is super odd, because I received a confirmation of the order I placed a few days ago. I checked my email and yes, I have a confirmation of my order.

I decided to go peek around on Flickr.

Ahhh, I see now. I must have started this project twice, and so Flickr is letting me know that my unfinished project is just that, unfinished.

Problem solved? My only suggestion here is that Flickr promote the sale event they are having in this message. A 40% discount is nothing to scoff at, and the conversion rate on these reminder emails could be much higher if the recipients were better incentivized to complete their orders.